Saudi Model of Care – Eastern Health Cluster

Comprehensive Care for Your Needs, Anytime

A Holistic Approach to a Healthier Community at the Eastern Health Cluster

At the Eastern Health Cluster, we believe effective care starts with understanding each individual’s needs. We apply the Saudi Healthcare Model with an approach that addresses physical, mental, and social well-being—providing a personalized health experience for every person, at every stage of life.

Strategic Goals of Healthcare Transformation

Aligned with Saudi Vision 2030

The Model of Care aims to achieve key objectives:

Enhance the quality and efficiency of healthcare services
Elevate preventive care and health awareness.
Ensure equitable access to medical services.
Strengthen primary care as the first line of defense.
Empower patients to take an active role in their care journey.
Enhance healthcare providers’ satisfaction and wellbeing.

This ambitious program aims to achieve a comprehensive restructuring of the healthcare system to become a leading model that rivals the best global systems and contributes to building a healthy and vibrant community where individuals enjoy the highest levels of health.

The Six Systems of Care

The Systems of Care in the Transformation Model

The model is structured around six interconnected systems designed to support individuals throughout stages of their lives:

Chronic Care

Focuses on screening and early detection of common medical conditions based on individuals risks, like cancer screening, diabetes mellitus, hypertension and obesity, to enable timely diagnosis, and effective treatment.

Planned Care

Supports individuals who require planned surgical interventions but optimizing their journey, decreasing the need to visit hospitals prior to surgery, decreasing hospital stay, and assuring proper follow-up after discharge.

Safe Birth

Provides comprehensive support for mothers and children—from preconception through pregnancy, delivery, and post-delivery care then early childhood—to ensure healthy development and reduce health risks.

Palliative Care

Prioritizes the physical, emotional, spiritual and social well-being of patients in advanced stages of illness, assuring care provided is aligned with their values and goals, preserving their dignity and alleviating their discomfort and suffering.

Keep Well

Promotes prevention and healthy living through initiatives like nutrition awareness, physical activity campaigns, and smoking cessation program, focusing on empowering individuals to effectively participate in maintaining their health.

Urgent Care

Offers prompt and efficient responses to urgent cases, guiding beneficiaries to receive care either in emergency rooms in hospitals or urgent care centers based on their condition’s acuity and urgency, ensuring timely and high-quality interventions are offered depending on their needs.